Online stores that make buying easy, and the memberships, rewards, and follow-up that turn first orders into regulars. Online stores: Shopify builds and replatforms, with a checkout that gets out of the way. Ordering and pickup: order ahead, reorder in a tap, and pickup that runs itself. Memberships and rewards for customers, members, or donors. Follow-up and reviews: the thank-you, the review ask, and the win-back, mostly automated. Our background is deepest here: e-commerce platforms for national brands, and REI's membership relaunch.